Our Take on Work-Life Balance
We’ve all probably heard the phrase “work-life balance” more times than we can count. Though it’s become a cliché, the sentiment behind it is relevant….
Category: Culture
Quarterly Kickoff Recap: Three Keys to Effective Communication with Your Executive Team
In 2020, when the pandemic hit, we started hosting weekly forums with CEOs and business owners to talk through timely business topics. Our conversations covered topics…
Four Effective Ways to Show Customer and Employee Appreciation
Gratitude and gift-giving shouldn’t be exclusive to the holiday season. In this article, I’m sharing four ways to show appreciation for your customer and employees…
Answering the Top 3 FAQs on Performance Evaluations
Performance evaluations and annual reviews can often be a stressful endeavor for both supervisors and employees alike. In our practice, we receive a range of…
This Book Will Change Your View on the Customer Experience
The team at Mahoney Performance Institute is always good for a book recommendation. Recently, we’ve started an internal book club that includes our own “Team…
[Infographic] Is Online Training Right for Your Team?
With the world and technology changing faster than ever, it’s no secret that the need for professional development will only continue to increase. According to…
Maintaining and Strengthening Customer Relationships In The Time Of COVID-19
Consumers may be in self-quarantine, but that doesn’t mean you can’t provide the same exceptional customer service your organization is built on. Just as your…